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Returns / Refunds

Returns and Refunds Policy

Thank you for shopping at Aquatic Vision.

If you are not entirely satisfied with your purchase, we're here to help you.

Our products can be returned within 7 days of purchase date.

Before you return a product, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • NB: No modification of product will be accepted 

Send the product with its original packing to:

Aquatic Vision
Shop 16-19 Paradys Park, Frans Conradie Drive, Brackenfell
Cape Town, Western Cape, 7560
South Africa

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

Damaged items

If you received a damaged product, please notify us within 24hrs of receipt. 

Sale items

Sale items and special product buyouts are non refundable.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: (021) 9818191
  • By email: info@aquaticvision.co.za

 

Free shipping to Main Centres on orders above R 1,500.00

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